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Senior Site Reliability Engineer
Unifonic
Remote · worldwide not confirmedSalary not disclosedfull-timeNewVerified recentlyHimalayas
Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
Responsibilities
- Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
- Participating in the on-call rotation to respond to incidents, troubleshoot live production issues, and lead post-incident analysis 24/7.
- Building robust operational playbooks, escalation paths, and improve Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).
- Architecting, implementing, and managing infrastructure across AWS, Oracle Cloud Infrastructure (OCI), and OpenStack environments.
- Deploying advanced containerization strategies and troubleshooting.
- Leading the planning and execution of comprehensive disaster recovery strategies.
- Developing and maintaining robust business continuity plans.
- Implementing advanced observability solutions (Prometheus, Grafana, CloudWatch).
- Streamlining deployment pipelines and reduce manual intervention through innovative automation.
- Collaboration – work well with others and support team goals.
Languages
- Work format
- Remote
- Seniority
- Senior
- Posted
- 2 Oct 2026 (yesterday)
- Last verified
- 4 Oct 2026
- Apply by
- 1 Dec 2026