Senior Business Systems Engineer - Product & Engineering Platforms

Responsibilities

• Own product and engineering platforms
• Serve as the primary technical owner for Jira, Aha! and other similar platforms used for product planning, engineering execution, portfolio management, and program tracking.
• Manage platform configuration, administration, upgrades, permissions, security, integrations, data quality, and ongoing maintenance.
• Design and maintain scalable workflows, schemas, fields, templates, automations, dashboards, and reporting structures.
• Ensure platforms remain reliable, performant, secure, and aligned with company policies and operational needs.
• Establish standards for platform configuration and reduce unnecessary customization, duplication, and process fragmentation.
• Maintain documentation covering platform architecture, integrations, workflows, ownership, and support procedures.
• Partner with Product and Engineering
• Work directly with Product Managers, Engineering Managers, Technical Program Managers, Product and Tech Operations, and business leaders to understand planning and delivery needs.
• Translate business requirements into practical system designs and configurations.

Languages