Lead Product Designer (United States or Canada, Remote)

Responsibilities

• Lead design for the platform’s most complex, cross-cutting problems, from discovery and research through delivery and iteration.
• Turn ambiguous problems and new business areas into clear product direction, partnering with product, client success, and sales to balance user needs and business goals.
• Design data-dense workflows that help underwriters find what matters and act on it with confidence.
• Define how AI shows up in the product: how we communicate confidence, surface sources, and keep underwriters in control of decisions.
• Establish scalable patterns so the platform can grow across new lines of business without fragmenting the experience.
• Use AI and rapid prototyping tools to move quickly from idea to validated concept.
• Raise the design bar across the team through critique, mentorship, and shared standards.
• Deliver Customer Impact - We're obsessed with customer impact. Every feature, every line of code, every decision is measured against one question: does this help insurers make better decisions? If it doesn't drive speed, accuracy, or profitability for our customers, we don't build it.

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