Specialist, Process Improvement

Responsibilities

• Impact & Efficiency
• Collaborate with Customer Group teams to measure the impact and efficiency of new products and business processes.
• Reporting & Analytics
• Build and maintain advanced dashboards and models for regional and global reporting, enabling data-driven decision-making.
• Identify Opportunities
• Lead the identification of operational gaps and drive process innovation to maximize efficiency and scalability.
• Project Leadership: Coordinate regional and site-level projects focused on quality, service improvements, process standardization, data analytics, migrations, and capability building—ensuring timely delivery and adherence to plans.
• Planning & Resource Management: Estimate work efforts, define milestones, allocate resources, and ensure compliance with deadlines for all deliverables.
• Progress Monitoring: Track project progress, manage dependencies, and communicate status updates to leadership and stakeholders.
• Business Partnership: Work closely with business leaders to remove obstacles, manage escalations, and balance competing priorities for successful outcomes.

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