Senior Platform Engineer (Remote EU)

Responsibilities

• Provide US-hours production support for Product Catalog, focusing on connection, latency, and general performance issues.
• Triage and troubleshoot issues across the AWS, Apigee, Rancher/Kubernetes, C# services, and database layers.
• Investigate and resolve problems with API calls, including timeouts, missing logs, and routing/connection failures.
• Collaborate with offshore teams who implemented the AWS migration to stabilize and optimize the current environment.
• Work with Product Catalog stakeholders to identify root causes and drive sustainable fixes, not just workarounds.
• Support and optimize the C# codebase that powers Product Catalog and its API integrations.
• Develop proficiency in Product Catalog's rules engine and SQL-based rules storage, gradually taking on non‐production rules work to offload Sr
• Support Engineers.
• Participate inknowledge sharing and documentation to reduce single‐point‐of‐failure risk within the Product Catalog team.
• Working conditions

Languages