Senior Software Engineer II, AI Labs & Foundations

Responsibilities

• Design, build, and operate production AI-powered systems and agentic experiences (including Cart Assistant and voice AI) that directly impact how millions of customers shop.
• Build foundational systems for cutting-edge AI experiences, ranging from embedding infrastructure and voice AI pipelines, to client facing components and integrations, by prototyping bold ideas and productizing what works.
• Own projects end-to-end: requirements, technical design, implementation, testing, deployment, observability, and iterative improvement focused on reliability, latency, and cost efficiency.
• Collaborate with cross-functional partners in product, design, data science, and infrastructure to ship AI features end-to-end.
• Drive engineering excellence, including thoughtful system design, rigorous code review, and technical leadership that includes defining and promoting best practices for AI/ML production engineering across the team.

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