Staff Machine Learning Engineer

Responsibilities

• Own the design and delivery of production ML systems, applying LLMs, deep learning, graph neural networks, and classical ML techniques to solve complex customer experience problems.
• Partner with leadership and cross-functional stakeholders to define strategic roadmaps and translate vision into quarterly execution plans with measurable outcomes.
• Lead high-impact ML projects end-to-end, from architecture through production, managing priorities, risks, and dependencies.
• Build scalable, secure, and reliable ML systems, evaluation pipelines, and data workflows using high-quality, well-tested Python code.
• Mentor engineers and establish team-wide standards for design, testing, observability, and operational excellence.
• Drive design reviews covering security, responsible AI, model quality, and architectural integrity, improving reliability, scalability, and latency across the stack.

Languages