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AIOps Architect

EPAM Systems

India · On-site · relocationSalary not disclosedfull-timeEPAM Systems Careers (offices abroad)

We are seeking an AIOps Architect to lead the AI, agentic automation, and observability architecture for our Software Development Platform (SDP) Services, a 400–500 cloud Python app estate supporting revenue-critical capabilities including Algo Trading, Quant Models, and Data Loaders. In this role, you will own the autonomous operations layer, ensuring reliable, governed execution across 48 tier-one critical apps with sub-2h RTO, 45 databases, and 320 production environments spanning 12 countries.

Responsibilities

  • Define and maintain the AI-driven monitoring and observability architecture for the SDP platform estate
  • Design and operate automated triage and incident classification processes, routing by business capability and technical stack before L2 engagement
  • Provide technical governance on platform-layer changes, guardrails, and patterns for the low-code/no-code environment
  • Serve as the technical interface to the SDP platform governance function
  • Surface operational failure patterns and propose platform-side remediation
  • Ensure SLA adherence, including P1 15 min/4 h, P2 30 min/8 h, with 24×7 coverage for highly critical applications

Languages

    Work format
    On-site
    Seniority
    Senior
    Posted
    14 Oct 2026
    Last verified
    In the last 5 days

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