Senior Technical Consultant - Quality Systems

Responsibilities

• Implement new features within the Veeva Quality suite at Life Sciences companies, ranging from the world’s largest pharmaceutical companies to emerging biotech
• Guide customers on how to enhance their quality and compliance culture through the use of Veeva Quality suite to drive risk analysis, quality metrics, continuous improvement, and audit/inspection readiness
• Think critically to help design the solution your customers request, as well as the solution they have not requested, but may need.
• Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
• Drive change management methodology at our customers switching from on-premise to SaaS solutions
• Assist with Quality processes, including documents, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training
• Mentor team members and junior consultants.

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