Lead/Senior Business Analyst - ServiceNow

Responsibilities

• Identify and gather input from stakeholders to define and clarify requirements
• Manage a concise definition of scope across the entire program
• Create and maintain documentation relevant to the management of the program and associated projects
• Collaborate closely with software engineers, QA, product managers, and other engineering teams to deliver high-quality products and features through the software project lifecycle (build, test, and release on time)
• Act as a scrum master, managing project schedules, identifying possible issues, and clearly communicating them to project stakeholders
• Take responsibility for release schedules and milestones, maintaining a high velocity in a fast-paced environment
• Provide hands-on software development and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes

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