Solutions Engineering Manager, Central

Responsibilities

• Lead, coach, and develop a high-performing team of Solutions Engineers through clear expectations, regular feedback, career development, talent planning, and performance management.
• Set the standard for how the team leads technical discovery, connects customer priorities to business outcomes, designs solutions, delivers demonstrations, facilitates use-case workshops, and structures pilots.
• Build repeatable plays, enablement, and inspection mechanisms that raise the quality and consistency of SE execution across the region.
• Partner with Sales, Applied AI / Post-Sales, Product Management, PMM, and Engineering to resolve and escalate technical issues, improve customer outcomes, and communicate field needs and product opportunities.
• Contribute to hiring strategy, capacity planning, organizational design, and the broader development of Glean’s Solutions Engineering discipline.

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