Forward Deployed Product Manager - AI Agent (EMEA)

Responsibilities

• Own AI Agent outcomes for our customers — defining and delivering on the metrics that move the needle. This includes finding additional automation opportunities that can provide even more value! To do this, you’ll...
• Own the deployment lifecycle for AI Agents — from scoping and kickoff to launch and post-go-live optimization
• Design, build, test and iterate on AI agents in partnership with FDEs using Cresta’s internal tools and the latest technologies to deliver the highest customer ROI
• Serve as the AI Agent SME for the EMEA Sales cycle, partnering on demos, solutioning, and deal reviews to ensure technical feasibility, value articulation, and successful handoff to deployment.
• Lead customer relationships and act as the primary point of contact for AI Agent. Help customers move faster to ensure we can deliver quickly and effectively.
• Facilitate workshops and design sessions with customer stakeholders to align on agent use cases, workflows, and success criteria
• Work closely with FDEs to ensure smooth implementation, build new capabilities as needed and provide feedback and improvements to our broader platform
• Improve our playbooks for agent development and customer deployment
• Build our forward deployed practice for EMEA, setting the standards for future growth

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