Senior Solutions Engineer

Responsibilities

• Lead discovery with quality, logistics, supply chain, and IT stakeholders to understand workflows, systems, data sources, and constraints.
• Deliver tailored product demonstrations and address technical objections using customer-specific processes and requirements.
• Design solutions by identifying relevant modules, integrations, data needs, phasing, and scope.
• Turn solution designs into sequenced implementation plans and statements of work, including realistic estimates, dependencies, and risks.
• Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable.
• Lead solution workshops, support configuration, and remain accountable for the design through implementation and go-live.
• Coordinate technical handoffs across Product, Data, Engineering, and Delivery, and share customer insights to inform product development.
• Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

Languages