Remote · ArmeniaSalary not disclosedfull-timeVerified recentlyFundraise Up Careers
Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.
Responsibilities
Act as an active UX
Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
Own and grow the UX
Research practice: build a pragmatic research process for
Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
