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Enterprise Services Engineer
Tanium
Remote · GermanySalary not disclosedfull-timeTanium Careers
At Tanium, our Enterprise Services Engineers (ESEs) fulfill a vital role in our organization by serving Tanium's customers as hands-on-keyboard experts for both remote and on-site engagements. You will operate in a highly team-based environment with Technical Support Engineers, fellow Engineers, Customer Success Managers, and Sales Account Managers.
Responsibilities
- Work closely with our customers to
- Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates
- Identify opportunities for our customers to get greater value from the Tanium platform
- Consistently and cogently address our customers’ needs through astute verbal and written communication skills
- Conduct daily health-checks on assigned accounts & Work with Technical
- Support Engineers on strategic customer activities
- Contribute to and track activity, after action, root cause and daily status reports
- Document best practices and Play Book entries
- Work closely with CSMs on improving Tanium operational status within key accounts
- Provide technical direction to customer IT support staff
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 7 Aug 2026
- Last verified
- In the last 5 days
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