Network Support Engineer (NOC)

HOSTKEY

Remote · ArmeniaSalary not disclosedfull-timeVerified recentlyStaff.am

An international hosting and infrastructure provider is looking for a Network Support Engineer (NOC) to join our team and help maintain a reliable global network infrastructure while providing technical support to our customers. You will troubleshoot complex networking issues, collaborate with internal teams and external providers, and participate in the daily operation of our production network.

Responsibilities

Provide technical support to company customers through the ticketing system
Troubleshoot and resolve network-related issues
Communicate with customers in both English and Russian
Collaborate with internal engineering teams to resolve incidents and customer requests
Interact with Internet Service Providers and upstream carriers
Work with Regional Internet Registries (RIPE NCC, ARIN)
Ensure stable operation of the company's network infrastructure
Analyze network patterns and search for peering possibilities to lower costs and improve latency
Administer and maintain network equipment (software upgrades, configuration, backups, logging, inventory management)
Monitor network devices and services

Languages

Work format: Remote
Seniority: Mid
Posted: 4 Sept 2026 (yesterday)
Last verified: 5 Sept 2026
Apply by: 4 Oct 2026

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