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Level 3 IT Systems Engineer
DistantJob
Remote · worldwide not confirmedSalary not disclosedfull-timeHimalayas
We’re looking for someone who enjoys solving problems... especially the ones that start with ‘nothing changed, it just stopped working.’ We’re looking for an experienced IT Systems Engineer III who combines strong technical expertise with excellent customer service and communication skills.
Responsibilities
- Provide remote technical support via phone, ticketing systems, and remote tools.
- Troubleshoot and resolve issues across networks, servers, endpoints, and cloud environments.
- Design and implement solutions to improve security, uptime, and performance.
- Manage and support Windows Server, Active Directory, and Microsoft 365 environments.
- Administer virtualization platforms (VMware, Hyper-V).
- Support and maintain cloud infrastructure (Azure and/or AWS).
- Configure and manage firewalls (SonicWall, Sophos, Fortinet, Cisco, etc.).
- Monitor systems using RMM tools and maintain clear documentation in ticketing systems.
- Perform network, server, and security assessments following best practices.
- Communicate clearly and proactively with clients and internal teams.
Languages
- Work format
- Remote
- Seniority
- Senior
- Posted
- 2 Oct 2026
- Last verified
- In the last 3 days
- Apply by
- 1 Dec 2026