Senior Forward Deployed Engineer (Remote Build)

Responsibilities

• Partner with customers to understand operational challenges, constraints, and success criteria; run structured technical discovery and define the “definition of done”
• Translate open-ended problems into clear technical designs and implementation plans (architecture, data flows, integration surfaces, security considerations, rollout strategy)
• Build AI-enabled solutions that integrate with customer systems and Remote’s platform (e.g., data pipelines, workflow automations, tool integrations, agentic services) and perform real tasks end-to-end
• Own deployments including reliability, performance, observability, incident response, and continuous improvement
• Develop evaluation and measurement for AI behavior: success metrics, test harnesses, golden datasets, regression suites, and guardrails (quality, safety, privacy)
• Work with real data to validate outputs, quantify impact, and iterate quickly based on evidence
• Collaborate cross-functionally with Product and Engineering to ship high-quality solutions and to upstream reusable components
• Create leverage by turning one-off solutions into repeatable playbooks, reference architectures, templates, and internal tooling
• Be the voice of the field: bring back concrete customer needs, edge cases, and constraints that should shape product strategy
• Team: Remote

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