Engineering Manager, Site Reliability & Developer Experience

Responsibilities

• Lead, hire, and develop engineers across site reliability and developer experience teams, providing clear expectations, actionable feedback, oversight of employee progress, and professional development.
• Develop and complete technical roadmaps that balance platform capabilities, developer efficiency, reliability, security, technical debt, and operational demand.
• Oversee the operation and evolution of production application infrastructure, ingress and routing services, and Kubernetes-based workloads in partnership with other infrastructure and application teams.
• Establish effective service ownership, on-call coverage, incident response, operational documentation and runbooks, cross-location handoffs, and blameless post-incident reviews; ensure corrective actions lead to lasting improvements.
• Drive safe, repeatable releases through deployment automation, configuration management, post-deployment validation, rollback capabilities, and structured process improvements.
• Expand self-service developer tooling, service catalogs, and automated service-readiness checks. Add intelligent features and agentic workflows. This guides onboarding, identify and help resolve service-readiness gaps. They also automate routine engineering tasks with safeguards and manual supervision.
• Improve observability and use service-level objectives, reliability trends, delivery performance, and developer feedback to guide priorities and measure impact.
• Partner with security and infrastructure teams on access controls, vulnerability remediation, platform upgrades, capacity planning, and resilience.

Languages

Required

• Experience directly managing engineering teams, including hiring, coaching, performance management, and career development, ideally in site reliability, platform engineering, DevOps, or developer experience.
• Strong technical grounding in operating production distributed systems, Kubernetes, and public-cloud infrastructure, with sound judgment about availability, scalability, performance, and cost.
• Experience leading production operations, including incident response, on-call practices, observability, service-level objectives, and post-incident improvement.
• Experience with infrastructure as code, CI/CD, GitOps, automated testing, and safe deployment practices.
• At Adobe, for non-sales roles salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP)

Nice to have

• Strong communication and prioritization skills, with experience coordinating dependencies and operational responsibilities across distributed teams.
• Proficiency in English and Armenian, with strong written and verbal communication skills to lead local teams and collaborate effectively with global partners.

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