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Technical Support Specialist - Freelance, Remote
Magic
Remote · worldwide, UTC+4 acceptedSalary not disclosedcontractHimalayas
Why does this role exist? As our client continues to scale their platform and serve thousands of property managers globally, they need a proactive, customer-focused Customer Support Specialist to ensure every user receives timely, accurate technical support.
Responsibilities
- Maintain detailed records of customer interactions, issues, and resolutions in CRM/ticketing systems
- Maintain a professional yet personable tone across all customer touchpoints
- Collaborate proactively with team members to resolve complex customer concerns efficiently
Languages
- Work format
- Remote
- Seniority
- Junior
- Posted
- 10 Oct 2026
- Last verified
- In the last 3 days
- Apply by
- 9 Dec 2026