Forward Deployed Supply Chain Engineer (Canada)

Responsibilities

• Own Lyric deployment workstreams end-to-end, from planning through go-live
• Run meetings and manage the project plan independently, keeping stakeholders informed of progress and status
• Partner with customer and internal executives to align priorities, manage risk, and ensure on-time, on-budget delivery
• Lead structured UAT and drive adoption of Lyric solutions for our customers
• Train and enable customer teams, including engineers and experienced operators, to adopt Lyric’s platform effectively, building confidence in a powerful and fast-evolving toolset
• Serve as the primary point of contact for end-users through go-live and into steady-state monitoring
• Partner closely with Lyric's technical delivery team to translate business needs into the platform build
• Apply AI tools as a default part of delivery: LLM-assisted modeling and configuration, agentic workflows for data prep and validation, AI-generated documentation, test scripts, etc.
• Identify where AI and agentic capabilities can be embedded into customer planning operations — anomaly detection, AI-assisted demand sensing, automated scenario generation

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