Solutions Engineer *Remote* (m/f/d)

Responsibilities

• Own technical onboarding & integrations
• Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups.
• Support Sales & Partnerships (pre-sales): Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners.
• Be the integration “problem solver” during the onboarding (post-sales): Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly.
• Enable and train developers & operators: Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance.
• Build reusable assets
• Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations.
• Bring customer feedback into the product loop: Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements.

Languages