Senior Manager, Data Science & Analytics

Responsibilities

• Lead and develop a team of Data Scientists and Analysts supporting Product, Marketing, Sales, and Customer Experience.
• Lead behavioral analytics, customer segmentation, experimentation, and product measurement efforts, helping teams understand customer behavior, evaluate product performance, and prioritize roadmap investments.
• Develop and maintain revenue forecasts, churn models, customer health scores, and account or opportunity scoring models used across the business.
• Partner with our data engineering team to manage our internal agentic data analytics platform, Smarty, supporting self-serve data access and analytics.
• Define standards and best practices for analytics and data science, and refine operational frameworks to drive efficiency and scale across the team.

Languages