Solutions Engineer (Chicago)

Responsibilities

• Own the technical win.
• Partner with AEs to scope evaluations, run technical discovery, and design POCs that map to the customer's real use case rather than a canned demo
• Be the technical authority in the room during architecture reviews, security and infrastructure questions, and head-to-head evaluations
• Co-architect and co-build production AI agents with customer engineering teams, from prototype through rollout
• Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
• Run demos, trainings, and workshops for developer audiences, from single-team sessions to larger technical enablement
• Advise customers post-sale on architecture, best practices, and roadmap-level decisions, and find the expansion opportunities that come out of those conversations
• Surface field feedback to product and build reusable POC assets, cookbooks, and example code that scale across accounts
• Contribute code upstream when it meaningfully improves customer outcomes

Languages