Senior Product Designer, Operations Tools

Responsibilities

• Own the end-to-end design process
• Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration.
• Design complex operational workflows
• Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements.
• Build AI-powered prototypes: Rapidly create functional prototypes for alignment across multiple stakeholders.
• Turn prototypes into production experiences: Write and contribute code within production environments, working through code review, testing, deployment, and iteration.
• Champion operational users: Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing.
• Apply systems-level thinking
• Design data-rich interfaces that help users monitor activity, investigate issues, manage exceptions, and make informed decisions.
• Collaborate with engineering: Work comfortably within engineering processes, helping push production code into the front end.

Languages