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Senior Solution Engineer, Compute Systems

NVIDIA

US, CA, Santa Clara +4 more · On-site · relocation$14,000–26,833 gross/mofull-timeNVIDIA Careers (offices abroad)

The NVIDIA Experience (NVEX) Solutions Engineering team is looking for an experienced solution engineer focused on customer support of NVIDIA’s GPU accelerated platforms including DGX, HGX and MGX! You will apply the latest AI technologies to triage customer issues, identify solutions, and keep customers delighted.

Responsibilities

  • Provide direct support to our NVIDIA Enterprise customers to resolve or advance customer issues.
  • Work with engineering teams on customer issues, providing logs, reproduction, and other triage information.
  • Apply AI to create/update products and/or support tools.
  • Take ownership and drive customer issues from inception to resolution.
  • Document customer interactions to better enhance our knowledge base.
  • Apply agentic AI skills to solving customer issues and software development
  • Occasional work on weekends and holidays to support customers
  • What we need to see
  • Minimum of a BS in Computer Engineering, Electrical Engineering, or equivalent experience.
  • At least 10 years of engineering experience with multi-GPU platforms

Languages

    Work format
    On-site
    Seniority
    Senior
    Posted
    2 Oct 2026
    Last verified
    In the last 5 days

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