Test Manager

Responsibilities

• Design, develop, administer and continuously improve the test-management platform, including projects, test repositories, plans, suites, cases, executions, traceability, dashboards, defect links, permissions and reporting structures.
• Create and maintain reusable test assets, naming conventions, workflows, status definitions, approval controls and standard operating guidance.
• Develop project-level master test plans covering scope, objectives, test levels, environments, data, resources, responsibilities, entry and exit criteria, dependencies, risks, schedule and sign-off approach.
• Maintain clear requirements-to-test traceability across business requirements, user stories, workflows, interfaces, risks, test cases, defects and approvals.
• Plan test cycles, allocate responsibilities, confirm tester readiness, facilitate execution, monitor progress and remove or escalate blockers.
• Lead defect triage and ensure defects are accurately recorded, prioritised, assigned, investigated, retested and closed with appropriate evidence.
• Maintain a consolidated view of open defects, residual risks, blocked tests, incomplete coverage and dependencies across all systems within scope.
• Maintain approved sign-off records, conditions, exceptions, waivers and outstanding actions in the agreed repository and test-management platform.
• Support go-live and hypercare by confirming regression scope, validating critical fixes, monitoring production issues and ensuring lessons are incorporated into future testing.

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