Business Systems Consultant-Product Development

Responsibilities

• Partner with Product Managers, Business Systems Analysts, and business stakeholders to gather requirements and support the implementation of new health insurance products and enhancements.
• Translate health insurance product requirements, eligibility criteria, and business rules into system configurations within the product definition platform, utilizing JSON, XML, APIs, and related technologies to support product implementation and maintenance.
• Configure, maintain, and support product definitions within the product definition platform while ensuring solution quality and accuracy.
• Facilitate requirements reviews, testing activities, production implementations, and issue resolution efforts to support successful business outcomes.
• Identify process improvement, automation, and AI-enabled opportunities that enhance efficiency, effectiveness, and customer experience.
• Collaborate across business and technical teams to document solutions, recommend improvements, and support change adoption.

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