Bookkeeper (Founding Member)

Responsibilities

• Own end-to-end bookkeeping for a portfolio of pilot restaurant customers: chart of accounts setup, monthly close, bank/POS reconciliations, accruals, and delivery of clean financial statements.
• Serve as Toast's in-house expert on restaurant-specific accounting — prime cost, COGS, labor and tip reporting, multi-unit consolidation, high-volume daily transaction reconciliation, and multi-jurisdiction sales tax.
• Embed directly with product and engineering, translating real client workflows and pain points into product requirements that shape our roadmap — you'll be in the room when we decide what to build next, not just told what shipped.
• Design and document the SOPs, controls, and QA processes a bookkeeping function needs to run reliably — since none of it exists yet, you'll build the foundation others will scale on.
• Work directly with restaurant operators to understand their businesses, set expectations, and deliver a service that earns their trust.
• Help define what “great” looks like for this function as it grows, including future hiring needs, tooling choices, and where automation should (and shouldn't) replace judgment.
• Move fluidly between hands-on bookkeeping work and higher-leverage building work as priorities shift — comfort wearing both hats is essential.
• What you'll need to thrive (Requirements)
• 5+years of bookkeeping experience, with meaningful time spent on restaurant or hospitality clients specifically.
• Deep working knowledge of restaurant accounting mechanics: COGS and prime cost, tip pooling and reporting, multi-location consolidation, and reconciling high-volume POS transaction data.

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