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AIOps Architect

EPAM Systems

India · On-site · relocationSalary not disclosedfull-timeEPAM Systems Careers (offices abroad)

We're looking for an AIOps Architect to drive AI, agentic automation, and observability architecture across our Software Development Platform (SDP) Services—a 400–500 app cloud Python environment that powers critical revenue functions like Algo Trading, Quant Models, and Data Loaders. This person will take ownership of the autonomous operations layer, guaranteeing dependable and well-governed execution across 48 tier-one critical applications with sub-2-hour RTO targets, 45 databases, and 320 production environments across 12 countries.

Responsibilities

  • Define and maintain AI-driven monitoring and observability architecture for the SDP platform estate
  • Design and operate automated triage and incident classification processes that route issues by business capability and technical stack prior to L2 engagement
  • Provide technical governance over platform-layer changes, guardrails, and patterns within the low-code/no-code environment
  • Act as the technical liaison to the SDP platform governance function
  • Identify operational failure patterns and recommend platform-side remediation
  • Maintain SLA compliance, including P1 at 15 min/4 h and P2 at 30 min/8 h, with round-the-clock coverage for highly critical applications

Languages

    Work format
    On-site
    Seniority
    Senior
    Posted
    14 Oct 2026
    Last verified
    In the last 5 days

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