Staff Technical Product Manager

Responsibilities

• Own and continuously prioritize the BTS platform roadmap across Business Technology domains, converting underspecified business asks into a clear, sequenced backlog that unlocks scale, international expansion, and NetSuite decoupling
• Align demand intake across BTS and Workato queues into a single structured, prioritized process, giving the team and its stakeholders one holistic view of integration/automation roadmap, planning, and priorities instead of disconnected backlogs
• Partner directly with Business Technology directors and stakeholders (Finance, Supply Chain, Member Experience, Commercial, Corporate) to elicit and structure platform demand, replacing ad hoc requests with a transparent intake and prioritization process
• Own the platform's API contracts, versioning, and integration-pattern decisions (Workato vs. custom build, sync vs. event-driven, batch vs. real-time) — technical enough to make and defend these calls yourself, partnering with Enterprise Architecture and the Staff Integration Engineer on deep infrastructure and systems…
• Build and defend the platform's narrative for executive and cross-functional audiences, translating technical trade-offs into what a given investment unlocks and what it costs
• Partner with Enterprise Architecture on platform-vs-domain scope calls, including how BTS integration flows feed the Databricks data lakehouse and support the broader data mesh
• Review and recommend the approach to requirements for MCP servers and AI agents supporting the BTS ecosystem, in partnership with AI Productivity
• Contribute to standing up the Integration & Automation Engineering team, partnering with the Director on team structure, hiring, and the transition from contractor-led to FTE-led delivery
• This is a remote role based in the US.

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