Senior Security Engineer, Incident Response

Responsibilities

• In this role, you’ll
• Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
• Write It Down: Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
• Wear the customer’s shoes: Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
• Ruthlessly Prioritize: Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
• Don’t Settle: Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
• Draw the Owl
• Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
• Empower Others
• Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work.

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