Senior Software Engineer - Data Modeling (Europe)

Responsibilities

• Design, build, and maintain backend services, REST APIs, databases, and big data pipelines that power customer-facing insights and analytics.
• Implement and maintain near-real-time stream-based data processing pipelines in collaboration with batch-oriented data refresh workflows.
• Develop and evolve a query engine capable of answering complex, cross-deal/account questions and delivering actionable insights for sales managers and executives.
• Scale data processing and insights generation pipelines to handle growing volumes of activity data (emails, meetings, transcripts, CRM objects) while managing infrastructure costs.
• Collaborate with Engineering and Product teams to translate business and customer needs into robust, well-documented technical solutions.
• Follow and promote software development best practices, delivering clean, maintainable, and well-monitored code.
• Build internal tooling to enable customer support teams to investigate and resolve support requests in a self-service manner.
• Ensure high-quality alerting, dashboards, tracing, and runbooks are in place for all production services.

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