Senior Developer Success Engineer - West

Responsibilities

• Be a keen learner
• At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
• Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.
• Be a passionate problem solver
• If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role.
• As a Senior Developer Success Engineer, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
• You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.
• Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry—we have seasoned engineers and mentors to support you along the way!
• Be a great communicator
• As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.

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