Senior Hardware Product Quality Manager, PQM

Responsibilities

• We are looking for a Senior Hardware Product Quality Manager (PQM) in an individual contributor role to support NVIDIA’s datacenter hardware quality initiatives, and will be stationed in Santa Clara, California! Your primary responsibility will be to collaborate with internal and external customers to address their complaints, develop profound technical expertise in NVIDIA’s products, and coordinate with internal teams to drive effective issue resolution.
• Track key quality metrics with regular reporting to the quality engineering team and internal management
• Serve as an issue manager for critical incidents, coordinating across multiple engineering teams to drive timely resolution and ensure operational continuity.
• Constantly drive problem resolution internally by providing leadership and direction.
• BS or MS degree from a leading university in electrical engineering, quality, or related technical field (or equivalent experience)
• Strong social skills, with a logical approach to problem solving, good time management, and task prioritization
• Strong organizational and program management skills with experience coordinating across multiple engineering and business teams
• Knowledge of server system hardware and design, development, architecture, failure analysis, or testing

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