Head of Design (Remote - Work from Anywhere)

Xapo Bank

Remote · worldwideSalary not disclosedfull-timeVerified recentlyXapo Bank Careers

As the Head of Design, you will lead our design organisation, owning the design quality of every customer journey end-to-end — how our client-facing touchpoints across product, web and more look, feel, and function at every step — in close partnership with Product, who own the journeys and priorities, and Marketing, who lead brand strategy and identity. This is a broad executive mandate where you will own not only the craft of design but its measurable impact on the business.

Responsibilities

Design Strategy and Vision. Define, champion, and execute the long-term design vision for Xapo's client-facing touchpoints across mobile and web — treating measurable user-experience quality, not just aesthetics, as the standard of success.
Design Performance & Outcomes.
Own the metrics that demonstrate design's business impact such as task-completion and speed in core journeys and design-system adoption, reporting on these quarterly at the executive level.
Operational Leadership of the
Design Function. Run design as a fully accountable business function, owning headcount planning, prioritisation, and delivery, so the organization scales predictably alongside Product and Engineering.
Brand Partnership and Experience Continuity.
Partner closely with Marketing, who lead Xapo's brand strategy and identity, to ensure that brand is expressed faithfully throughout the user journey — creating a seamless aesthetic and narrative transition from public campaigns to in-app transactional flows, with clear swimlanes and shared rituals between the two…
UX Architecture and Flow Optimisation.
Oversee user research and journey mapping to elevate the design and usability of complex regulatory, private banking, and crypto-native payment flows — working with Product, who own the journeys themselves, to reduce friction without compromising security.
Design Systems and Operations. Scale and govern a unified design language and Figma system — co-developed with Marketing's brand team where the system touches brand expression — to drive velocity, consistency, and visual quality across product and web.

Languages

Work format: Remote
Seniority: Head
Added: 7 Aug 2026
Last verified: 28 Aug 2026

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Responsibilities

Design Strategy and Vision. Define, champion, and execute the long-term design vision for Xapo's client-facing touchpoints across mobile and web — treating measurable user-experience quality, not just aesthetics, as the standard of success.

Design Performance & Outcomes.

Own the metrics that demonstrate design's business impact such as task-completion and speed in core journeys and design-system adoption, reporting on these quarterly at the executive level.

Operational Leadership of the

Design Function. Run design as a fully accountable business function, owning headcount planning, prioritisation, and delivery, so the organization scales predictably alongside Product and Engineering.

Brand Partnership and Experience Continuity.

Partner closely with Marketing, who lead Xapo's brand strategy and identity, to ensure that brand is expressed faithfully throughout the user journey — creating a seamless aesthetic and narrative transition from public campaigns to in-app transactional flows, with clear swimlanes and shared rituals between the two…

UX Architecture and Flow Optimisation.

Oversee user research and journey mapping to elevate the design and usability of complex regulatory, private banking, and crypto-native payment flows — working with Product, who own the journeys themselves, to reduce friction without compromising security.

Design Systems and Operations. Scale and govern a unified design language and Figma system — co-developed with Marketing's brand team where the system touches brand expression — to drive velocity, consistency, and visual quality across product and web.