Resident Engineer

Extreme Networks

Remote · CanadaSalary not disclosedfull-timeExtreme Networks Careers

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Responsibilities

Provide onsite project implementation support.
Follow Extreme Networks PDIO (Plan/Design/Implement/Operate) implementation methodology.
Responsible for creation and maintaining of project documentation during implementation.
Responsible as technical lead and trusted advisor to the customer during implementation.
Responsible as liaison between sales and customer during implementation.
Work with Extreme partners and sales staff to implement the Extreme solution that was sold.
Must maintain excellent knowledge of all Extreme product suites.
Coach and mentor customer and Extreme partners.
Ability to escalate any customer issues to management in a timely manner.