Senior Modern Work Engineer

Responsibilities

• Emergent Software is looking for a Senior Modern Work Engineer with deep experience delivering secure Microsoft 365 Modern Work solutions. This role leads mid- to large-sized client engagements from discovery through delivery, serves as the primary technical point of contact, and translates business requirements into scalable, supportable solutions. A qualified candidate brings strong consulting communication, architecture, automation, and troubleshooting skills; can guide teams and mentor engineers; and proactively manages delivery risks, dependencies, and outcomes. This 100% remote position is ideal for a smart, passionate, and curious self-starter.
• 100 hours per year to focus on your professional development. We invest in your growth!
• Engagement Leadership and Accountability: Lead mid- to large-sized engagements end-to-end by establishing scope, sequencing work, setting expectations, monitoring delivery, and serving as the primary technical point of contact. Own delivery outcomes for assigned workstreams and proactively surface risks, dependencies, decisions, and changes.
• Architecture and Solution Design: Contribute to solution architecture and prepare deployment plans aligned with organizational standards. Design secure, scalable Microsoft 365 solutions across identity, endpoint management, collaboration, data protection, and productivity workloads.
• Security and Copilot Readiness: Elevate security posture by designing and enforcing identity, endpoint, and data protection controls within projects. Implement Copilot-ready controls and safe-use patterns that support responsible adoption, appropriate access, and information protection.
• Standardization and Automation: Standardize deployment patterns such as Intune and Windows 365 baselines, Defender configurations, and collaboration governance. Apply PowerShell, Microsoft Graph, and code-as-configuration practices to improve repeatability, quality, and operational supportability.
• Problem Solving and Technical Leadership: Diagnose complex issues, propose practical solutions, and prevent recurrence through documentation and process improvements. Unblock complex technical challenges without routine escalation and mentor engineers through solution design, automation, troubleshooting, and delivery best practices.
• Teamwork and Practice Contribution: Lead small teams or workstreams, promote collaboration, and mentor junior staff. Partner with Sales and Project Management on estimates, assumptions, risks, and delivery planning. Contribute reusable runbooks, knowledge assets, reference configurations, and lessons learned to the Modern Work practice.
• Proven success leading mid- to large-sized client engagements or complex workstreams from discovery and requirements through implementation, validation, handoff, and adoption.
• Advanced experience implementing and managing the Microsoft 365 platform, including Entra ID, Microsoft 365 administration, Teams, SharePoint, OneDrive, Exchange, Intune, Windows 365, Defender, and Purview.

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