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Senior Operational Intelligence Developer
EPAM Systems
Remote · UkraineSalary not disclosedfull-timeEPAM Systems Careers (remote abroad)
We are seeking a Senior Operational Intelligence Developer to join our collaborative team. This role focuses on implementing observability for key systems using tools like New Relic, IBM Tivoli, ServiceNow, etc.
Responsibilities
- Setup New Relic agents on source systems and enable monitoring of KPIs
- Work closely with CTC teams to plan and configure log ingestion and parsing into New Relic from various sources
- Develop custom scripts to enable monitoring of unsupported applications and data sources
- Analyze log and metric data, build NRQL queries in New Relic to extract meaningful data
- Build dashboards in New Relic based on requirements and insights
- Ensure CMDB in ServiceNow has all relevant entities enabled with auto-discovery
- Create alerts in New Relic using best practices and integrate alerts with IBM NOI event management for automated incident creation in ServiceNow
Languages
- Work format
- Remote
- Seniority
- Senior
- Posted
- 29 Sept 2026
- Last verified
- In the last 5 days
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