Project Coordinator

Responsibilities

• Support:Study contractual agreements to understand the scope of a project and support Project Managers with budget and resource management.Process project resources bookings. Track and maintain action items and issues logs.
• Proactively coordinate projects as central point of contact for the project team. Coordinate workflow of the department and ensure projects are submitted within set deadline. Ensure consistent and accurate administration of engagement projects including: Maintaining internalsdatabases and tracking progress of all new…
• Contribute to internal operations meetings, update meeting minutes and track action items developed at meetings.
• Process and monitor requests that are subcontracted to vendors such as translations.
• Support: Perform project follow-ups with internal and external clients. Act on inquiries. Provide order confirmations and acknowledgements to customers. Process customer approvals and deliver final project documents.Use Chemical Management portal for processing requests and final delivery for customers with membership.…
• Internal support: Assist Sphera’s Customer Care team with client listings for surveys and with client feedback. Approve new Sales Orders. Assist in providing training to team members for internal administration tasks.
• Support: Assist Internal Sales in preparing quotes for clients. Obtain quotes from Project Managers for clients with current contracts requesting non-standard services. Provide guidelines for Sales Order processing.
• Quality Assurance: Participate in quality control activities prior to the delivery of safety documents. Update client procedures when required and ensure that project sheets are accurately completed by all team members. Work with authoring teams and clients on processing improvements when required.
• Project budget and project reporting:Set up new projects in our business application according to contractsand internal criteria.Ensure accuracy of the billing rules and revenue recognition rules. Provide invoice information and deal with customer and internal inquiries relating to invoicing.
• Andany other task judged necessary by the Managed Regulatory Servicesmanagement or Sphera’s Finance department.

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