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Senior Support Engineer - EU
Nebius
Remote · EuropeSalary not disclosedfull-timeVerified recentlyOver a month oldNebius Careers
We're looking for a senior support engineer who can handle difficult technical issues in modern cloud environments. This is not a traditional support role.
Responsibilities
- Investigate and resolve complex technical issues in customer environments
- Troubleshoot across Linux, Kubernetes, cloud infrastructure, networking, storage, and GPU-related workloads
- Support customers running containerized systems, inference workloads, training jobs, or other distributed platforms
- Act as a senior escalation point for production incidents
- Reproduce issues, narrow down root causes, and work with engineering on long-term fixes
- Build or improve internal scripts, troubleshooting tools, and operational documentation
- Help make support more scalable through better automation, observability, and process improvements
- Communicate clearly with customers during active investigations and incidents
- Take part in weekend coverage and urgent issue response
Languages
- Work format
- Remote
- Seniority
- Senior
- Posted
- 15 May 2026 (4mo ago)
- Last verified
- 4 Oct 2026